Topic

What hotel reviews say about wi-fi in Missouri, United States

Wi-Fi appears in 1.1% of analyzed complaint excerpts in this market.

TripAdvisor is above the baseline by 0.4 percentage points.

Confidence: 13,237; Reviews analyzed
Last update: July 24, 2026; 2 platforms in the sample

At a glance

Share of complaint snippets where this topic appears by platform.

This metric tracks topic presence in complaint snippets, not positive versus negative sentiment split.

Balance is praise minus complaint for this topic on the same platform.

Google Maps

Signal balance: +0.3pp

Complaint signal

0.7%

Praise signal

1.0%

Tripadvisor

Signal balance: +0.6pp

Complaint signal

1.5%

Praise signal

2.1%

How this market compares

Compare this subdivision with country-level Hotels patterns.

Largest gap: Tripadvisor is above baseline by 0.4 points.

Google Maps

Country baseline

0.9%

Tripadvisor

Country baseline

1.1%

Platform-by-platform signal

Compare complaint and praise mentions by source, including the available baseline.

Tripadvisor

Complaint signal is 1.5%.

Praise signal is 2.1%.

Baseline signal is 1.1%.

Delta vs baseline is 0.4 points.

Google Maps

Complaint signal is 0.7%.

Praise signal is 1.0%.

Baseline signal is 0.9%.

Delta vs baseline is -0.2 points.

Largest difference from baseline

This is the largest measured difference between the current market and its available baseline.

Tripadvisor

0.4pp above

Current signal is above baseline by 0.4 points (current 1.5%, baseline 1.1%).

Google Maps

0.2pp below

Current signal is below baseline by 0.2 points (current 0.7%, baseline 0.9%).

What reviewers keep mentioning

These themes appear most often in the analyzed excerpts for this market.

Google Maps Top complaints

Couldn't get another room because we had no tv or internet although they had rooms available given knew room next day no comp or anything found sringe in kleenex box in new room

Google Maps Top complaints

For over $250 average a night, this should include basics like wifi.

Google Maps Top complaints

Had a terrible experience at this hotel the staff was terrible the managers are never there and aren't willing to help or accommodate you Wi-Fi was out all night there was Couples arguing in the parking lot and throughout the hotel the staff is not helpful at all I wouldn't recommend anyone to stay here

Google Maps Top praises

Also the wifi, $9.99.

Google Maps Top praises

And for Starbucks fans, a full size Starbucks connected to the hotel.

Google Maps Top praises

Attended the 41st annual Nonprofit Connect Philanthropy Awards.

Tripadvisor Top complaints

After having a conversation with Karen, the desk attendant on Sunday, I was under the belief that the internet charges were reversed once I revealed that I was a Bonvoy member, a fact that was apparently not on their record.

Tripadvisor Top complaints

Air in room didn’t work, elevators not all working, ordering room service on app that won’t connect, $29 parking….not sure what else needs to be said.

Tripadvisor Top complaints

Also, since they arrived my wifi has been choppy and my Ac won't go less than 70.

Tripadvisor Top praises

5 minutes to the airport, easy freeway access, awesome breakfast, free wifi and an indoor pool.

Tripadvisor Top praises

After checking in I found the room to be clean and the internet to be super fast (they had Google Fiber from checking their IP).

Tripadvisor Top praises

Air con worked great, free wi-fi and hot breakfast, indoor pool.

Representative review quotes

These excerpts show the review language behind the measured signal.

Google Maps Complaint quote

The wifi was spotty , the shower mid , the bed uncomfortable and the staff rude .

Review rating: 1.0

Google Maps Praise quote

WiFi was reliable even on the other end of the building.

Review rating: 5.0

Tripadvisor Complaint quote

Charged extra for connecting room they could not accommodate

Review rating: 2.0

Tripadvisor Praise quote

Everything we wanted to see on our short trip of two nights was close at hand and the covered walkway called the "Link" connected, not only our hotel with an adjoining hotel in the crown center, but also union station about two blocks away.

Review rating: 4.0

What the signal means

Coverage

131 insight listings mention Wi-Fi in this scope.

Signal strength

Complaint signal is 1.1% across available platforms.

Praise signal is 1.6% across available platforms.

Next step

Pick one issue worth checking, then use recent reviews to see whether the pattern is still present.

Compare Missouri, United States with the national Hotels pattern to see what stands out locally.

Use the Wi-Fi signal to decide where to look, then check it against recent feedback from your own Hotels.

Evidence behind this topic

Wi-Fi groups review language such as wifi, wi-fi, internet, connection, and network, so the signal stays tied to concrete guest wording rather than a generic score.
Missouri, United States, Hotels uses 13237 analyzed reviews across 2 platforms, 1 locality records, and 131 supporting insight listings for Wi-Fi.
Tripadvisor has the strongest complaint signal for Wi-Fi at 1.5%, compared with a measured average of 1.1% across platforms.
Tripadvisor has the strongest praise signal for Wi-Fi at 2.1%, compared with a measured average of 1.6% across platforms.