Value review insights for British Columbia, Canada

Smelly room, such that they set room temperature at 17 to control smell, broken sink, very small hair dryer and old furniture.... not recommend at all.

$17.50 for a Guinness after recommended tip and tax? What am I sitting around a pool in Vegas? To be fair it was good, but thats the most expensive beer I have ever had in the country!

$79 for a 14 ounce sirloin of average quality! And NO SAUCE... The flatbread was also nothing special. Beef stroganoff was better but still not what I would call fine dining. I was excited that we were on the roof but the heating and poor air quality was a distraction the whole night. The overhead heater was so hot we were almost medium rare. Then there was the proliferation of propane heaters and natural gas fires. Not sure if that was the cause of the poor air quality and chemical smell or it was something from the kitchen. Overall, not a great experience at all, not recommended and would not go back. I've had better food at half the price.

Had booked a double room for 7 nights mid-September 2017. Hotel is 15 minutes walk from nearest subway ( Joyce Collingwood ), part uphill. A small hotel with ground and first floor ; probably 20 odd rooms in total. Complimentary parking in the basement. External look of the hotel is unappealing being on the main road(Kingsway); reception is small but presentable. Were checked into a large room which was dull. Room had 2 Queen beds as the only room available at the time. Dark brown furniture, walls, carpet and curtains. A free standing air conditioner, no wardrobe. Room smelt musty and had large window at the busy main road level hence lacked privacy. No kettle, but a coffee percolator, which was inadequate for boiling water for tea. Bathroom though small had been renovated recently; had a clean and fresh feel. Staff applied air freshener on request. Next morning we asked to be moved. A similar room overlooking the side road was available with a slightly better colour scheme and new fitted wardrobe area. Reception agreed to move us and offered to see if a kettle was available. When it wasn't, and after mentioning it again, they kindly provided one on the 3rd day. We felt more settled after that. Wifi in 2nd room was good and cleaning reasonable. Points to bear in mind. This is a basic hotel. Rooms are large, colour scheme varies from room to room but furniture is the same and outdated. Bathrooms all appear to have been renovated. Very comfortable beds with nice white linen. The hotel is quiet, reception and cleaning staff are very polite and helpful. Nearby are a Safeway supermarket, mainly Vietnamese and Chinese restaurants, pizza take aways and a laundrette. Overall we found the area to be safe with good transport links. However since hotel is not in downtown Vancouver, we consider the hotel overpriced, given rooms need updating.

We planned a family dinner at Dockside in lieu of our sons upcoming wedding. This would be our first visit to Dockside and based primarily on the fact that there is a lovely patio that frequently passed . We reserved a patio well in advance. Gamily would be coming a long way and with a small baby, outside would be ideal. At 2 pm on the day, staff phoned to inform us that the patio would be closed due to the rain. It was too late and complicated to alter 6 people’s schedules. The huge room where we sat was hot, stuffy & noisy. No air conditioning. When asking about turning on the fan, they said " door was open. " Food was disappointing & unimaginative with limited menu items for non meat eaters. Macaroni & cheese! Mussels were skimpy & small portions of halibut decorated with a few peas & potato pops, left all of us leaving hungry. The place was packed. Baby and I, overwhelmed by the noise, spent half the time outside on the now dry patio. Service was mediocre. We repeatedly needed to request water refills although I watched a waiter at an adjacent table actually pour water for guests! Certainly not conducive to the experience we anticipated and at a hefty price. We're always willing to pay for atmosphere, sumptious food and a relaxing meal. While we understand challenges restaurants have faced, this is over the top. Particularly on such a special occasion. Rain does happen & many patios remain open. We returned home to eat some food.

We’d read on the internet about their afternoon tea and thought of trying. We walked in at 2 pm on Sunday. A hostess with the name tag Zophia told us they were fully booked, but she could accommodate us for the last seating at 3 pm, “because of a cancellation”. When he came at three, the tearoom was half-empty. The meal was slightly above (maybe) what you could get at a decent sandwich shop for 1/3 of their outrageous price of $65 pp. A tiny cup of a tasteless watery soup was followed by two stale brioches with supermarket-quality jam and clotted cream. The latter was actually pretty good, even though the waitress called it “chantilly”. It should be noted that chantilly is French for whipped cream, which it was not, but, apparently, she thought that dumb Americans wouldn’t know what clotted cream was, and chantilly sounded upscale. That was followed by tea with milk on the side - said milk must’ve stayed in the milk jug for at least a day, as it started forming a fat layer. The macaroons were dry - frozen stuff from Trader Joe’s tastes a lot better, etc. Shall I continue? One sentence summarizes it all. A ripoff.

This place is terrible, table to eat is very small, and crammed. Overpriced, servers are confused. Food sucks. I walked out mid menu and decided to not go for the main. Terrible and poor quality food. I paid, left a tip and walked out in search of somewhere to eat

Review rating: 1.0

The bed and pillows were quite comfortable and the room was very clean. The bathroom products were nice. The rooms are stylish, although the floor to ceiling windows in our room were in the bathroom. There was a shade with a gap on either side - I was a bit self-conscious about the Starbucks across the street! There is a small bar downstairs which plays loud club music which is piped into the lobby and elevators. I requested a 6th floor room as some other reviewers complained about noise from the bar and gym downstairs. Our room was comfortable and quiet. The staff were all completely lovely. The location is walkable to BC Place and several restaurants.

Review rating: 3.0

Smelly room, such that they set room temperature at 17 to control smell, broken sink, very small hair dryer and old furniture.... not recommend at all.

Signal: 0.0%

$17.50 for a Guinness after recommended tip and tax? What am I sitting around a pool in Vegas? To be fair it was good, but thats the most expensive beer I have ever had in the country!

Signal: 0.0%

$79 for a 14 ounce sirloin of average quality! And NO SAUCE... The flatbread was also nothing special. Beef stroganoff was better but still not what I would call fine dining. I was excited that we were on the roof but the heating and poor air quality was a distraction the whole night. The overhead heater was so hot we were almost medium rare. Then there was the proliferation of propane heaters and natural gas fires. Not sure if that was the cause of the poor air quality and chemical smell or it was something from the kitchen. Overall, not a great experience at all, not recommended and would not go back. I've had better food at half the price.

Signal: 0.0%