Tripadvisor
Complaint signal is 6.6%.
Praise signal is 32.8%.
Baseline signal is 6.7%.
Delta vs baseline is -0.1 points.
Topic
What hotel reviews say about cleanliness in Canada
Cleanliness appears in 5.0% of analyzed complaint excerpts in this market.
Google Maps is below the baseline by 2.6 percentage points.
- Confidence
- 33,460
- Reviews analyzed
- Last update
- August 23, 2026
- 2 platforms in the sample
At a glance
Share of complaint snippets where this topic appears by platform.
This metric tracks topic presence in complaint snippets, not positive versus negative sentiment split.
Balance is praise minus complaint for this topic on the same platform.
Google Maps
Signal balance: +16.1pp
Complaint signal
3.4%
Praise signal
19.6%
Tripadvisor
Signal balance: +26.2pp
Complaint signal
6.6%
Praise signal
32.8%
How this market compares
Compare Hotels in Canada with peer markets in other countries.
Largest gap:
Google Maps is below baseline by 2.6 points.
Google Maps
Global Hotels baseline
6.0%
Tripadvisor
Global Hotels baseline
6.7%
Platform-by-platform signal
Compare complaint and praise mentions by source, including the available baseline.
Google Maps
Complaint signal is 3.4%.
Praise signal is 19.6%.
Baseline signal is 6.0%.
Delta vs baseline is -2.6 points.
Largest difference from baseline
This is the largest measured difference between the current market and its available baseline.
Google Maps
2.6pp belowCurrent signal is below baseline by 2.6 points (current 3.4%, baseline 6.0%).
Tripadvisor
0.1pp belowCurrent signal is below baseline by 0.1 points (current 6.6%, baseline 6.7%).
What reviewers keep mentioning
These themes appear most often in the analyzed excerpts for this market.
Google Maps
Top complaints
Dirty.
Google Maps
Top complaints
Very dirty.
Google Maps
Top complaints
1 roll toilet paper and stained lamp shades badly hung curtains and paint chipping, not so clean for the $$$$ Covid cleansing and paint required!
Google Maps
Top praises
Clean.
Google Maps
Top praises
Very clean.
Google Maps
Top praises
Clean rooms.
Tripadvisor
Top complaints
Dirty
Tripadvisor
Top complaints
Dirty and smelly
Tripadvisor
Top complaints
Dirty!
Tripadvisor
Top praises
Very clean.
Tripadvisor
Top praises
Clean.
Tripadvisor
Top praises
Room was clean.
Representative review quotes
These excerpts show the review language behind the measured signal.
Google Maps
Complaint quote
The lack of maintenance, cleanliness and basic comfort was unacceptable.
Review rating: 1.0
Google Maps
Praise quote
Beds are great, bathroom clean.
Review rating: 5.0
Tripadvisor
Complaint quote
Missing Belongings, Privacy Concerns and Poor Cleanliness
Review rating: 1.0
Tripadvisor
Praise quote
Clean rooms overlooking Canada place.
Review rating: 5.0
What the signal means
Coverage
319 insight listings mention Cleanliness in this scope.
Signal strength
Complaint signal is 5.0% across available platforms.
Praise signal is 26.2% across available platforms.
Next step
Pick one issue worth checking, then use recent reviews to see whether the pattern is still present.
This Hotels view keeps the evidence focused on one business type in Canada. Compare its complaint and praise rates with the broader country topic before treating the pattern as category-specific. Check the source mix and review excerpts, then use your own recent feedback to decide whether the same issue deserves attention.
Use the Cleanliness signal to decide where to look, then check it against recent feedback from your own Hotels.
Evidence behind this topic
- Cleanliness groups review language such as clean, cleanliness, dirty, hygiene, pests, and sanitary, so the signal stays tied to concrete guest wording rather than a generic score.
- Canada, Hotels uses 33460 analyzed reviews across 2 platforms, 6 locality records, and 319 supporting insight listings for Cleanliness.
- Tripadvisor has the strongest complaint signal for Cleanliness at 6.6%, compared with a measured average of 5.0% across platforms.
- Tripadvisor has the strongest praise signal for Cleanliness at 32.8%, compared with a measured average of 26.2% across platforms.
How reliable is this signal?
Check how much evidence is available and when it was last updated before relying on the finding.
Reviews analyzed
33,460
Collected reviews: 1,143,058 · Analysis coverage: 2.9%
Platforms covered
2
Last update
August 09, 2026
Reports behind this finding
Open the source reports behind this topic to check the platform metrics and surrounding analysis.
Google Maps
HotelsWhat Google Maps reviews show about breakfast at Vancouver hotels
Breakfast appears in the Google Maps review sample for Vancouver hotels. For operators, the useful question is whether recent reviews for their own business show the same pattern; the market sample cannot diagnose one venue or explain a cause.
Vancouver · August 08, 2026
Read Full Insight
TripAdvisor
HotelsWhat TripAdvisor reviews show about amenities at Vancouver hotels
Amenities appears in the TripAdvisor review sample for Vancouver hotels. For operators, the useful question is whether recent reviews for their own business show the same pattern; the market sample cannot diagnose one venue or explain a cause.
Vancouver · August 08, 2026
Read Full Insight
Keep exploring
Compare this finding with another topic or a broader market.
Compare another market
This page covers Hotels in Canada. Compare regions and cities to see where the pattern is strongest.
Look at a narrower market
See how Cleanliness changes across a more specific category or region.
Other themes in this market
Compare other themes in Canada, Hotels to see whether this finding stands alone or belongs to a wider pattern.
Where to go next
Compare the broader market or return to the topic library.