Tripadvisor
Complaint signal is 2.9%.
Praise signal is 13.8%.
Baseline signal is 3.3%.
Delta vs baseline is -0.4 points.
Topic
What reviews say about cleanliness in Canada
Cleanliness appears in 2.1% of analyzed complaint excerpts in this market.
Google Maps is below the baseline by 1.4 percentage points.
- Confidence
- 102,809
- Reviews analyzed
- Last update
- August 23, 2026
- 2 platforms in the sample
At a glance
Share of complaint snippets where this topic appears by platform.
This metric tracks topic presence in complaint snippets, not positive versus negative sentiment split.
Balance is praise minus complaint for this topic on the same platform.
Tripadvisor
Signal balance: +10.9pp
Complaint signal
2.9%
Praise signal
13.8%
Google Maps
Signal balance: +5.0pp
Complaint signal
1.4%
Praise signal
6.4%
How this market compares
Compare this country-level view with global cross-category patterns.
Largest gap:
Google Maps is below baseline by 1.4 points.
Tripadvisor
Global baseline
3.3%
Google Maps
Global baseline
2.8%
Platform-by-platform signal
Compare complaint and praise mentions by source, including the available baseline.
Google Maps
Complaint signal is 1.4%.
Praise signal is 6.4%.
Baseline signal is 2.8%.
Delta vs baseline is -1.4 points.
Largest difference from baseline
This is the largest measured difference between the current market and its available baseline.
Google Maps
1.4pp belowCurrent signal is below baseline by 1.4 points (current 1.4%, baseline 2.8%).
Tripadvisor
0.4pp belowCurrent signal is below baseline by 0.4 points (current 2.9%, baseline 3.3%).
What reviewers keep mentioning
These themes appear most often in the analyzed excerpts for this market.
Tripadvisor
Top complaints
20 minutes later with dessert he brought us a cold shrimp on a dirty plate.
Tripadvisor
Top complaints
3 cooks in kitchen thru dirty glass.
Tripadvisor
Top complaints
Dirty
Tripadvisor
Top praises
Very clean.
Tripadvisor
Top praises
Clean.
Tripadvisor
Top praises
Room was clean.
Google Maps
Top complaints
$40 for dirty dishes
Google Maps
Top complaints
1 roll toilet paper and stained lamp shades badly hung curtains and paint chipping, not so clean for the $$$$ Covid cleansing and paint required!
Google Maps
Top complaints
1) no sanitary measures taken.
Google Maps
Top praises
Clean.
Google Maps
Top praises
Very clean.
Google Maps
Top praises
Clean rooms.
Representative review quotes
These excerpts show the review language behind the measured signal.
Tripadvisor
Complaint quote
Missing Belongings, Privacy Concerns and Poor Cleanliness
Review rating: 1.0
Tripadvisor
Praise quote
It felt safe and clean.
Review rating: 5.0
Google Maps
Complaint quote
the water that was served to us was hot in dirty glasses.
Review rating: 3.0
Google Maps
Praise quote
Very nice and accommodating staff, clean place and chill environment.
Review rating: 5.0
What the signal means
Coverage
930 insight listings mention Cleanliness in this scope.
Signal strength
Complaint signal is 2.1% across available platforms.
Praise signal is 10.1% across available platforms.
Next step
Pick one issue worth checking, then use recent reviews to see whether the pattern is still present.
This country view combines every indexed category with evidence for this topic in Canada. Use it as a broad baseline, then open a category view before applying the pattern to a particular kind of business. Differences in complaint rate, praise rate, source mix, and excerpts show where a narrower check may be more useful.
Use the Cleanliness signal to decide where to look, then check it against recent feedback from your own local businesses.
Evidence behind this topic
- Cleanliness groups review language such as clean, cleanliness, dirty, hygiene, pests, and sanitary, so the signal stays tied to concrete guest wording rather than a generic score.
- Canada uses 102809 analyzed reviews across 2 platforms, 7 locality records, and 930 supporting insight listings for Cleanliness.
- Tripadvisor has the strongest complaint signal for Cleanliness at 2.9%, compared with a measured average of 2.1% across platforms.
- Tripadvisor has the strongest praise signal for Cleanliness at 13.8%, compared with a measured average of 10.1% across platforms.
How reliable is this signal?
Check how much evidence is available and when it was last updated before relying on the finding.
Reviews analyzed
102,809
Platforms covered
2
Last update
August 09, 2026
Reports behind this finding
Open the source reports behind this topic to check the platform metrics and surrounding analysis.
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Keep exploring
Compare this finding with another topic or a broader market.
Compare another market
This page combines several categories in Canada. Choose a category for a more precise comparison.
Look at a narrower market
See how Cleanliness changes across a more specific category or region.
Other themes in this market
Compare other themes in Canada to see whether this finding stands alone or belongs to a wider pattern.
Where to go next
Compare the broader market or return to the topic library.