Location review insights for Canada

Tripadvisor

Complaint signal is 2.5%.

Praise signal is 21.5%.

Baseline signal is 2.6%.

Delta vs baseline is -0.1 points.

Google Maps

Complaint signal is 1.7%.

Praise signal is 12.0%.

Baseline signal is 1.6%.

Delta vs baseline is 0.1 points.

Google Maps

Top complaints

• **Update: Toronto Public Health inspected this location on January 23, 2026 and issued a Pass. My review reflects my personal experience on January 19. The official inspection report is available through the City of Toronto’s DineSafe program. ** Visited today at approximately 1:00 PM for a drink. While seated at the bar, I observed live cockroaches crawling across the bar area where alcohol bottles are displayed. I took a video at 1:09 PM and left immediately. I did not consume anything further. Toronto Public Health was contacted at 1:41 PM and advised an inspection would be conducted. Posting this to inform others so they can make their own decision. Location: St. Louis Bar & Grill – 595 Bay St. A09, Toronto, ON M5G 2R3 (0.0%)
• -two locations on the carpet of my room that remained wet for the whole day of my check-in. One smelled like vinegar and the other one was in front of the mini fridge and was sticky. -there was some water on the bathroom floor which got on my big toe, I wiped my toe on the bath towel and it left a black toe print (still only a few hours after checking in). Maybe the floors are hard to clean because the mortar between the tiles are disintegrating. -random crumbs between my fresh bedsheets -breakfast sucks. The only protein is cold ham. No sausage no bacon no eggs. Even the hot chocolate is watery -whole hotel feels damp and outdated. Wouldn't pay $350 a night for this again (0.0%)
• 1. Phoned to make reservation and inquired about Happy Hour menu and requested reservation for the bar area to use Happy Hour menu- Was seated by hostess and given Happy Hour menus- Was then told -“no we do not have Happy Hour on Saturday” I explained that they took my reservation knowing I wanted this menu, they sat us with the menu and the online menu only stipulated 4-6pm- they should have honoured the menu 2. Asked us if we preferred flat or sparkling water- answered flat. Charged us 3.22 each for flat “distilled water” 3. Charged the designated driver for each club soda- no refills on soda water! Paid $10.50 for 3 small glasses of club soda. 4. Two guests ordered off fresh fish market- $44 for red snapper and served with one potato and some Horta - these guests left still hungry after very small portioned meals. The other two meals ordered were Crispy Halibut and Souvlaki, both on which could have used a few more potatoes. Overall portions are small here. 5. Desserts were $13-$15 and again small portions. 6. Was seated at the bar area for a menu we couldn’t even use- and the entire time we were there was only 2 tables filled so the atmosphere was dull and servers slow. If I had known about the menu not be offered I would have reserved the other side of restaurant that looked more interesting. 7. Be prepared not to see guests on other side of table as the lamp decor too tall and blocked the person at my diagonal of table. (0.0%)

Top praises

• Great location. (0.0%)
• Excellent meal, good atmosphere and perfect service. I will definitely come back! (0.0%)
• Had an absolutely wonderful dining experience here! The atmosphere was warm and welcoming from the moment we walked in. Our server was attentive and knowledgeable about the menu, offering great recommendations. The food was exceptional - fresh ingredients, perfectly seasoned, and beautifully presented. Every dish we tried was bursting with flavor. The portions were generous and well worth the price. The restaurant was clean and well-maintained, and despite being busy, we didn't feel rushed. The dessert was the perfect ending to our meal. We'll definitely be returning soon and would highly recommend this place to anyone looking for a great meal and excellent service. Five stars! (0.0%)

Tripadvisor

Top complaints

• 1. We waited approx 30 for our 8 pm reservation. Why have reservations if they are not honoured in a timely fashion. 2 The noise level was like we were sitting in the kitchen. Could not hear our conversations across the table nor could we hear the specials the server verbally told us. Just give us a printout of the specials on a paper or on an iPad. 3. We ordered still water and bubbly and asked for the water to be left on the table as it was a very hot day. It wasn’t and the server was inattentive when our water glasses were empty. So we self served. 4. We ordered wine .Then, we were moved to a quieter area of the restaurant with a different server. When the wine came, I said to the server that it was this bottle was not the one we ordered. The server still poured the wine into the wine carafe. I asked if I could see the bottle. Sure enough, we were given a different bottle than the one we ordered. 5. When the server approached our table she always interrupted our conversation rather than waiting for a pause to ask her question(s) 6. The meal arrived which was tasty! Whew! 7. Then there was a mixup with the desserts. One order was incorrect and one couple had to wait 20 minutes for their dessert. Sadly, it was the newly engaged couple and the reason why we were out for this dinner. So, 1/7 for a high end restaurant. I am so disappointed! I hope management will try to address these issues so that this once great restaurant can regain our attendance. In the meantime, we will go elsewhere. (0.0%)
• 2 adults & teenage child, room was basically clean but hotel was very dingy, water stains on the ceiling, laminate coming off the countertop, counter not screwed to the wall, an old mattress left in the hall, very questionable and loud 'grunts' coming out of the room beside the stairway, sketchy parking area. okay for a really cheap one night stay if you absoultly need it - but we left after one night eventhough we planned on staying longer. look down kingsway a few blocks, you'll have better luck. it has a place for very cheap, one night, hostle type accommodation, but dont expect much and you wont be dissapointed. (0.0%)
• 4 of us went. Two had the seafood sampler (forget the actual menu name). Both dishes cold and salmon raw which the waiter explained was normal? However later changed his tune and admitted it was severely undercooked. They took our plates back and “nuked” them. Hardly fine dining. Another had the lobster. Completely mushy with an off taste. The 4th person at our table had steak which was delicious. So 1 out of 4 was ok. Such a disappointment overall. With so many restaurants in the area I would encourage you to find somewhere else. (0.0%)

Top praises

• "Super nice hotel! Great hotel. Everything was nice. would surely choose it again next time we visit. Great location, great service, friendly staff, helpful staff. Good value for the money. Thank you! (0.0%)
• $5 glasses of wine every day from 5pm to 9pm. Always a great atmosphere and good food specials. Be careful not to drink too much wine :) (0.0%)
• ***FOOD: Utterly delish dim sum for downtown. Lots of variety and every dim sum we ordered was fresh and top knotch. SALT PEPPER FISH - Must Order/Try, so unbelievably good it’ll have you craving long after; HAR GAW & STICKY RICE & SIU MAI & BBQ BUN - everything is good piping hot and so delicious. Totally satisfied our cravings. CONGEE- very very good; MANGO PUDDING - wow don’t see this oldie and goodie on menus anymore. It was just so creamy good. So much mango. ***COST (OUT OF 4$) $$ expensive because it’s downtown but if you are downtown and don’t want to travel to Richmond or outside of downtown then this is as good as it gets. ***DÉCOR: upstairs, looks like it was carved out of lobby of the office building with skylights which made it pretty warm in there and the AC had hard time keeping the place cool. Contemporary decor. Parking may be an issue but it seems to me it’s a place for tourists/visitors in hotel ***SERVICE: servers were ok, attentive, did try to seek us their special Kirin Mooncake. Dishes seemed to take a while so just assumed they were making them fresh. ***RECOMMEND: Yes highly RECOMMEND. Definitely would come back to eat here if have a craving for dim sum while visiting downtown. (0.0%)

Google Maps · Complaint quote

"I was staying in the hotel and visited Henri Brasserie Française and was disappointed with the seating. The female host placed me at a table directly beside the kitchen door and the waiters’ preparation station, despite multiple empty tables at the entrance. I had intended to order a full meal, but the location was uncomfortable due to constant staff traffic and noise. It did not feel appropriate for a proper dining experience, especially when more suitable tables were visibly unoccupied. At the very least, I wish I had been offered a choice of seating. Because of this, I ended up only ordering appetizers and leaving earlier than planned. That said, the French soup was very good, and the waiter was exceptionally kind and attentive. I hope the restaurant improves how guests are seated, particularly when there is clear availability elsewhere."

Review rating: 1.0

Google Maps · Praise quote

"The rooms are always so clean and comfortable. The location is perfect; close to Stanley Park and lots of wonderful restaurants and the shopping district. The staff is exceptional, friendly and helpful."

Review rating: 5.0

Tripadvisor · Complaint quote

"We recently had dinner at 360 Restaurant in the CN Tower in downtown Toronto. My husband had reserved a romantic table by the window and arranged a small extra with champagne and strawberries, which we appreciated. The table location was nice, but it’s worth noting that the restaurant slowly rotates. If you have a sensitive balance system, this movement could potentially cause motion sickness. We were first served a small plate of melon wrapped in prosciutto, which was pleasant but quite minimal. The menu itself was somewhat difficult to navigate. For starters, my husband ordered the grilled octopus and I chose the beef tartare. The octopus was good and well prepared. Unfortunately, the beef tartare was disappointing. Instead of a typical tartare texture, it resembled finely ground beef and was presented as a flat, round patty—almost like a small pancake. It was not something I would recommend. For the main course we both ordered the Nova Scotia lobster. You can choose either half (65 CAD) or a whole lobster (125 CAD), and we both chose the whole lobster. Based on the price and description, we expected something more substantial than simply being served one large lobster each. The final bill came to over 400 CAD, which felt very disappointing considering the overall experience. We were honestly left without words. For comparison, we have dined at places like Joey’s and The Keg where a steak and lobster combination costs around 60 CAD, with a lobster add-on of about 25 CAD. In those cases, the value for money felt far better. While the view from the CN Tower is certainly unique, the food quality and overall value did not match the price in our experience."

Review rating: 1.0

Tripadvisor · Praise quote

"We arrived in Vancouver after staying in Whistler for a week. I was informed by a friend that North Vancouver was the best place to stay. Seaside Hotel was right in the area. I was a bit lost on how to get inside but when we figured that out it was a complete escape. The people were so friendly and helpful. They were quick at loading up our stuff to our room. Mark spent the extra time explaining the light switches, the taps and all the items the room came with. The cleaning staff the next day were all smiling and welcoming and despite the fact we said we didn’t need the bed made, they were still offering any help needed that they were there. This place is a great location and I would highly recommend"

Review rating: 5.0

"**Update: Toronto Public Health inspected this location on January 23, 2026 and issued a Pass. My review reflects my personal experience on January 19. The official inspection report is available through the City of Toronto’s DineSafe program. ** Visited today at approximately 1:00 PM for a drink. While seated at the bar, I observed live cockroaches crawling across the bar area where alcohol bottles are displayed. I took a video at 1:09 PM and left immediately. I did not consume anything further. Toronto Public Health was contacted at 1:41 PM and advised an inspection would be conducted. Posting this to inform others so they can make their own decision. Location: St. Louis Bar & Grill – 595 Bay St. A09, Toronto, ON M5G 2R3"

Signal: 0.0%

"-two locations on the carpet of my room that remained wet for the whole day of my check-in. One smelled like vinegar and the other one was in front of the mini fridge and was sticky. -there was some water on the bathroom floor which got on my big toe, I wiped my toe on the bath towel and it left a black toe print (still only a few hours after checking in). Maybe the floors are hard to clean because the mortar between the tiles are disintegrating. -random crumbs between my fresh bedsheets -breakfast sucks. The only protein is cold ham. No sausage no bacon no eggs. Even the hot chocolate is watery -whole hotel feels damp and outdated. Wouldn't pay $350 a night for this again"

Signal: 0.0%

"1. Phoned to make reservation and inquired about Happy Hour menu and requested reservation for the bar area to use Happy Hour menu- Was seated by hostess and given Happy Hour menus- Was then told -“no we do not have Happy Hour on Saturday” I explained that they took my reservation knowing I wanted this menu, they sat us with the menu and the online menu only stipulated 4-6pm- they should have honoured the menu 2. Asked us if we preferred flat or sparkling water- answered flat. Charged us 3.22 each for flat “distilled water” 3. Charged the designated driver for each club soda- no refills on soda water! Paid $10.50 for 3 small glasses of club soda. 4. Two guests ordered off fresh fish market- $44 for red snapper and served with one potato and some Horta - these guests left still hungry after very small portioned meals. The other two meals ordered were Crispy Halibut and Souvlaki, both on which could have used a few more potatoes. Overall portions are small here. 5. Desserts were $13-$15 and again small portions. 6. Was seated at the bar area for a menu we couldn’t even use- and the entire time we were there was only 2 tables filled so the atmosphere was dull and servers slow. If I had known about the menu not be offered I would have reserved the other side of restaurant that looked more interesting. 7. Be prepared not to see guests on other side of table as the lamp decor too tall and blocked the person at my diagonal of table."

Signal: 0.0%

"Great location."

Signal: 0.0%

"Excellent meal, good atmosphere and perfect service. I will definitely come back!"

Signal: 0.0%

"Had an absolutely wonderful dining experience here! The atmosphere was warm and welcoming from the moment we walked in. Our server was attentive and knowledgeable about the menu, offering great recommendations. The food was exceptional - fresh ingredients, perfectly seasoned, and beautifully presented. Every dish we tried was bursting with flavor. The portions were generous and well worth the price. The restaurant was clean and well-maintained, and despite being busy, we didn't feel rushed. The dessert was the perfect ending to our meal. We'll definitely be returning soon and would highly recommend this place to anyone looking for a great meal and excellent service. Five stars!"

Signal: 0.0%

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