Google Maps
Complaint signal is 0.7%.
Praise signal is 2.9%.
Baseline signal is 3.5%.
Delta vs baseline is -2.9 points.
Topic
What reviews say about cleanliness in Illinois, United States
Cleanliness appears in 0.7% of analyzed complaint excerpts in this market.
TripAdvisor is below the baseline by 3.2 percentage points.
- Confidence
- 18,135
- Reviews analyzed
- Last update
- August 23, 2026
- 2 platforms in the sample
At a glance
Share of complaint snippets where this topic appears by platform.
This metric tracks topic presence in complaint snippets, not positive versus negative sentiment split.
Balance is praise minus complaint for this topic on the same platform.
Tripadvisor
Signal balance: +2.2pp
Complaint signal
0.7%
Praise signal
2.8%
Google Maps
Signal balance: +2.2pp
Complaint signal
0.7%
Praise signal
2.9%
How this market compares
Compare this country-level view with global cross-category patterns.
Largest gap:
Tripadvisor is below baseline by 3.2 points.
Tripadvisor
Global baseline
3.9%
Google Maps
Global baseline
3.5%
Platform-by-platform signal
Compare complaint and praise mentions by source, including the available baseline.
Tripadvisor
Complaint signal is 0.7%.
Praise signal is 2.8%.
Baseline signal is 3.9%.
Delta vs baseline is -3.2 points.
Largest difference from baseline
This is the largest measured difference between the current market and its available baseline.
Tripadvisor
3.2pp belowCurrent signal is below baseline by 3.2 points (current 0.7%, baseline 3.9%).
Google Maps
2.8pp belowCurrent signal is below baseline by 2.8 points (current 0.7%, baseline 3.5%).
What reviewers keep mentioning
These themes appear most often in the analyzed excerpts for this market.
Tripadvisor
Top complaints
And a very dirty toilet…
Tripadvisor
Top complaints
As a matter of fact, if restaurants cleaned their glasses better (and yes, I DID work as a server/bartender for years!), my friend might not have asked for a straw!
Tripadvisor
Top complaints
At the end of the day, if such a basic thing is not clean, you wonder what the restaurant philosophy is, at least regarding hygiene.
Tripadvisor
Top praises
The room was very clean.
Tripadvisor
Top praises
What a neat place!
Tripadvisor
Top praises
$15 for full Indian buffet in downtown Chicago in a very clean looking place is unbeatable!
Google Maps
Top complaints
Also, cleanliness was not a priority.
Google Maps
Top complaints
Ate inside and wouldn’t recommend get to go restaurant not that nice and could be cleaned better.
Google Maps
Top praises
Clean.
Google Maps
Top praises
Very clean.
Representative review quotes
These excerpts show the review language behind the measured signal.
Tripadvisor
Complaint quote
Decks are dirty, again resulting in poor shots.
Review rating: 1.0
Tripadvisor
Praise quote
Clean facility, professional & friendly staff.
Review rating: 5.0
Google Maps
Complaint quote
I noticed several tables that were available but were not cleaned.
Review rating: 1.0
Google Maps
Praise quote
Our dirty martini had the right amount of shaken ice in it to make it the perfect cocktail on a very hot day.
Review rating: 5.0
What the signal means
Coverage
173 insight listings mention Cleanliness in this scope.
Signal strength
Complaint signal is 0.7% across available platforms.
Praise signal is 2.8% across available platforms.
Next step
Pick one issue worth checking, then use recent reviews to see whether the pattern is still present.
This country view combines every indexed category with evidence for this topic in United States. Use it as a broad baseline, then open a category view before applying the pattern to a particular kind of business. Differences in complaint rate, praise rate, source mix, and excerpts show where a narrower check may be more useful.
Use the Cleanliness signal to decide where to look, then check it against recent feedback from your own local businesses.
Evidence behind this topic
- Cleanliness groups review language such as clean, cleanliness, dirty, hygiene, pests, and sanitary, so the signal stays tied to concrete guest wording rather than a generic score.
- Illinois, United States uses 18135 analyzed reviews across 2 platforms, 1 locality records, and 173 supporting insight listings for Cleanliness.
- Google Maps has the strongest complaint signal for Cleanliness at 0.7%, compared with a measured average of 0.7% across platforms.
- Google Maps has the strongest praise signal for Cleanliness at 2.9%, compared with a measured average of 2.8% across platforms.
How reliable is this signal?
Check how much evidence is available and when it was last updated before relying on the finding.
Reviews analyzed
18,135
Platforms covered
2
Last update
August 07, 2026
Reports behind this finding
Open the source reports behind this topic to check the platform metrics and surrounding analysis.
Google Maps
RestaurantsWhat Google Maps reviews show about noise at Chicago restaurants
Noise appears in the Google Maps review sample for Chicago restaurants. For operators, the useful question is whether recent reviews for their own business show the same pattern; the market sample cannot diagnose one venue or explain a cause.
Chicago · July 29, 2026
Read Full Insight
TripAdvisor
RestaurantsWhat TripAdvisor reviews show about atmosphere at Chicago restaurants
Atmosphere appears in the TripAdvisor review sample for Chicago restaurants. For operators, the useful question is whether recent reviews for their own business show the same pattern; the market sample cannot diagnose one venue or explain a cause.
Chicago · July 29, 2026
Read Full Insight
Keep exploring
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Compare another market
This page combines several categories in United States. Choose a category for a more precise comparison.
Look at a narrower market
See how Cleanliness changes across a more specific category or region.
Other themes in this market
Compare other themes in Illinois, United States to see whether this finding stands alone or belongs to a wider pattern.
Where to go next
Compare the broader market or return to the topic library.