Location review insights for Illinois, United States

Burned my food poor service area it so dirty better at china town Kong dog 10/10 over there never coming back here 😭✌️

Came to this location and waited a couple of minutes at the register before anyone acknowledged me. That was fine, as it was around dinner time. When a gentleman finally came to help me, I told him I had two mobile orders for pick up, one of which was placed more than a half an hour ago. I was told to wait on the other end of the counter, where the food comes out after assembled. I was confused by this, given that I had a mobile order, but I complied. I waiting for 20 minutes before I noticed that people who ordered in person after me were getting their food. Turns out they’d made my orders and just left them on the counter behind the register. They didn’t call my name, they didn’t check when I initially informed them I was there for pick up, and they didn’t say sorry. I’m honestly confused? If the gentleman that asked me to wait knew he hadn’t taken my order in person, why in the world would they allow me to wait there without checking, AT SOME POINT, what I was waiting for. Abysmal service at this location.

Chicken was burnt and overcooked. Staff are lazy and was too busy on their phones most of the time. Place wasn't bus. The bathroom and seating areas were not cleaned properly. Items weren't stocked such as cups and utensils. This location is not like it use to be.

Hello Id love some under Cooked pasta with a half glass of wine!! This pretty much summed up my experience at Riccardo Trattoria. Zagat claimed “think-you’re-in-Italy”. Well not so much. I have been to Italia several times and the scam they have fooling people in Lincoln park seems to be working. Small portions with far from superior seafood seamed to be the norm at this establishment. Take my advice if you want authentic Italian food seek else where in Chicago, your money will be better spent.

$40 for 3 mini buttered white bread rolls filled with average lobster, wines are overpriced. nice area of sidewalk tables, very cramped bar area full of noxious sexist white guys.

Admittedly I've not been to 100 steakhouses, I have however been to many and I wouldn't put Swift & Sons up there. Yes, the service was good. Yes the burger was good. However, none of it was top rating. I was also disappointed by the atmosphere, there wasn't a buzz (though obviously that is very subjective). The house red though is very good.

Touristy, theme park style pizza. If you want Chicago deep dish pizza, don’t come here. Crust isn’t crispy, it’s like garlic cheese bread. We ordered the mob pizza and it was like they were trying to hide the fact that there was hardly any meat by topping it with tons of garlic and cheese. The espresso martini tasted like cold coffee and barely any vodka. Sidecar was a little better, but I wouldn’t recommend cocktails here either. Overall, a big fat disappointment.

Review rating: 2.0

We were seated upstairs this time around. It’s much quieter and no communal seating where you’re literally sitting next to other parties downstairs. The service is friendly and attentive. Marcos our server anticipated our needs, always checking in with us to see if we needed anything. The food pace was perfect, not rushed or too long of a wait for each course. We ordered through the restaurant week menu and also ordered the lamb sausage pizza. Everything was delicious and savory. The kale salad is big enough for two to share. The chorizo stuffed date wrapped in bacon was not overly spicy and savory. The paella was incredible, served hot in a mini cast iron pan so that the rice had yummy bits of crispy rice mixed in. Just wished that the shrimp was bigger. We loved the rice pudding…love the salt in the pistachio bits with the sweetness of the pudding. My only beef - The restaurant was not bashful to add the 3.5% hospitality fee. Why not just raise the prices??? Will return because the food and service is good. Atmosphere kind of bland. Nothing special.

Review rating: 5.0

Burned my food poor service area it so dirty better at china town Kong dog 10/10 over there never coming back here 😭✌️

Signal: 0.0%

Came to this location and waited a couple of minutes at the register before anyone acknowledged me. That was fine, as it was around dinner time. When a gentleman finally came to help me, I told him I had two mobile orders for pick up, one of which was placed more than a half an hour ago. I was told to wait on the other end of the counter, where the food comes out after assembled. I was confused by this, given that I had a mobile order, but I complied. I waiting for 20 minutes before I noticed that people who ordered in person after me were getting their food. Turns out they’d made my orders and just left them on the counter behind the register. They didn’t call my name, they didn’t check when I initially informed them I was there for pick up, and they didn’t say sorry. I’m honestly confused? If the gentleman that asked me to wait knew he hadn’t taken my order in person, why in the world would they allow me to wait there without checking, AT SOME POINT, what I was waiting for. Abysmal service at this location.

Signal: 0.0%

Chicken was burnt and overcooked. Staff are lazy and was too busy on their phones most of the time. Place wasn't bus. The bathroom and seating areas were not cleaned properly. Items weren't stocked such as cups and utensils. This location is not like it use to be.

Signal: 0.0%