Location review insights for Illinois, United States

Tripadvisor

Complaint signal is 1.5%.

Praise signal is 17.1%.

Google Maps

Complaint signal is 1.0%.

Praise signal is 8.2%.

Google Maps

Top complaints

• Burned my food poor service area it so dirty better at china town Kong dog 10/10 over there never coming back here 😭✌️ (0.0%)
• Came to this location and waited a couple of minutes at the register before anyone acknowledged me. That was fine, as it was around dinner time. When a gentleman finally came to help me, I told him I had two mobile orders for pick up, one of which was placed more than a half an hour ago. I was told to wait on the other end of the counter, where the food comes out after assembled. I was confused by this, given that I had a mobile order, but I complied. I waiting for 20 minutes before I noticed that people who ordered in person after me were getting their food. Turns out they’d made my orders and just left them on the counter behind the register. They didn’t call my name, they didn’t check when I initially informed them I was there for pick up, and they didn’t say sorry. I’m honestly confused? If the gentleman that asked me to wait knew he hadn’t taken my order in person, why in the world would they allow me to wait there without checking, AT SOME POINT, what I was waiting for. Abysmal service at this location. (0.0%)
• Chicken was burnt and overcooked. Staff are lazy and was too busy on their phones most of the time. Place wasn't bus. The bathroom and seating areas were not cleaned properly. Items weren't stocked such as cups and utensils. This location is not like it use to be. (0.0%)

Top praises

• 1st meal no fresh orange juice but they charged for fresh OJ, other meals they ran out of one item then another then another … kinda hard to have breakfast without bacon . Beautiful venue and location but the food for me was a miss due to supply issues (0.0%)
• 4 stars because we only got oysters and a drink but the vintage French atmosphere is awesome! (0.0%)
• A bit overpriced but cool atmosphere (0.0%)

Tripadvisor

Top complaints

• $40 for 3 mini buttered white bread rolls filled with average lobster, wines are overpriced. nice area of sidewalk tables, very cramped bar area full of noxious sexist white guys. (0.0%)
• Admittedly I've not been to 100 steakhouses, I have however been to many and I wouldn't put Swift & Sons up there. Yes, the service was good. Yes the burger was good. However, none of it was top rating. I was also disappointed by the atmosphere, there wasn't a buzz (though obviously that is very subjective). The house red though is very good. (0.0%)
• angry waiter. not sure why. food was below par. atmosphere is clean and bright . don't recommend and will not return. we were also given leftovers from another table instead of the additional to go food we ordered and paid for. disgusting. (0.0%)

Top praises

• 10 years living in Chicago, at least 15 visits to Bavette’s and it’s always been the best steakhouse in Chicago. Excellent cuts, great service, and incredible atmosphere. Can’t go wrong with their sides or seafood tower but the Dry Aged meats are phenomenal. If you’re looking for a good steakhouse in Chicago, this is where to go. (0.0%)
• 4 of us visited and loved the place. We were booked for 9pm but they managed to squeeze us in at 8.30pm which was impressive given how busy it was. We had a number of small plates. The pig's ear was a stand out favourite but all were good. Great atmosphere and nice wine selection. Don't normally get to sweets but the pistachio crème brûlée was unbelievable. (0.0%)
• 5 out of 5. We were lucky to grab a bar table on a busy Friday night with no reservations. The drink menus is unique but standards drinks were made well too. Amy was our waitress and she couldn’t have been more friendly ~ especially considering how busy it was. We just had filets and broccolini- all cooked to perfection! The atmosphere was “hopping” but we were able to have good conversations since we were off to the side. We happened to stumble across this seafood and steakhouse. It is “pricey” but everything was excellent. I ended up Buying two of their “Joe’s” salt tubs for Christmas presents which ink w will Be enjoyed! Thanks Amy! You made our evening fabulous ! (0.0%)

Google Maps · Complaint quote

"It's just overall mediocre. I think overall all chipotle locations have gone downhill. It cost me over $20 for a quesadilla and guac. At almost $5 for just under 4 oz of guac, it needs to be better guac. The guac I got was just smashed avocado. It had no onion, salt, lime, or any kind of seasoning. I just don't think I will be patronizing any chipotle restaurants anymore. They charge sit down restaurant prices for lackluster food and poor portions."

Review rating: 3.0

Google Maps · Praise quote

"A great place downtown with a pleasant atmosphere and a modern menu. I had a burger and a drink, everything was delicious and high-quality, and the service was fast and friendly."

Review rating: 4.0

Tripadvisor · Complaint quote

"We were seated upstairs this time around. It’s much quieter and no communal seating where you’re literally sitting next to other parties downstairs. The service is friendly and attentive. Marcos our server anticipated our needs, always checking in with us to see if we needed anything. The food pace was perfect, not rushed or too long of a wait for each course. We ordered through the restaurant week menu and also ordered the lamb sausage pizza. Everything was delicious and savory. The kale salad is big enough for two to share. The chorizo stuffed date wrapped in bacon was not overly spicy and savory. The paella was incredible, served hot in a mini cast iron pan so that the rice had yummy bits of crispy rice mixed in. Just wished that the shrimp was bigger. We loved the rice pudding…love the salt in the pistachio bits with the sweetness of the pudding. My only beef - The restaurant was not bashful to add the 3.5% hospitality fee. Why not just raise the prices??? Will return because the food and service is good. Atmosphere kind of bland. Nothing special."

Review rating: 5.0

Tripadvisor · Praise quote

"The staff were working happily together and very helpful to us. Therefore there was an excellent atmosphere. The food was superb. Best tuna tartare ever."

Review rating: 5.0

"Burned my food poor service area it so dirty better at china town Kong dog 10/10 over there never coming back here 😭✌️"

Signal: 0.0%

"Came to this location and waited a couple of minutes at the register before anyone acknowledged me. That was fine, as it was around dinner time. When a gentleman finally came to help me, I told him I had two mobile orders for pick up, one of which was placed more than a half an hour ago. I was told to wait on the other end of the counter, where the food comes out after assembled. I was confused by this, given that I had a mobile order, but I complied. I waiting for 20 minutes before I noticed that people who ordered in person after me were getting their food. Turns out they’d made my orders and just left them on the counter behind the register. They didn’t call my name, they didn’t check when I initially informed them I was there for pick up, and they didn’t say sorry. I’m honestly confused? If the gentleman that asked me to wait knew he hadn’t taken my order in person, why in the world would they allow me to wait there without checking, AT SOME POINT, what I was waiting for. Abysmal service at this location."

Signal: 0.0%

"Chicken was burnt and overcooked. Staff are lazy and was too busy on their phones most of the time. Place wasn't bus. The bathroom and seating areas were not cleaned properly. Items weren't stocked such as cups and utensils. This location is not like it use to be."

Signal: 0.0%

"1st meal no fresh orange juice but they charged for fresh OJ, other meals they ran out of one item then another then another … kinda hard to have breakfast without bacon . Beautiful venue and location but the food for me was a miss due to supply issues"

Signal: 0.0%

"4 stars because we only got oysters and a drink but the vintage French atmosphere is awesome!"

Signal: 0.0%

"A bit overpriced but cool atmosphere"

Signal: 0.0%

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