Location review insights for United States, Hotels

$20 dollar parking for hotel guests is a total scam. They also charge $10 for a shuttle to the airport. Nickel and dime you any chance they can.

$50 for early check-in!!! Hyatt shouldn’t be resorting to charging for early check-in. Great location! Amazing rooms! If you checkout around noon, be aware that valet parking does get backed up and you could have a 30+ min wait for your car.

The hotel is located in a part of San Francisco you don't want to be walking around at night. Homeless people lie on the street and against the hotel, some motionless, others screaming after a trip. Several rats roam the courtyard at night. The staff is very friendly and helpful. But that's about it. The rooms are really dated, and the bathroom fixtures are filthy. There was a stage for two parties in the courtyard. We were glad we left on the day of the party. The portable toilets and sinks were ready and waiting for us during the three days we were there. The photos on the website are completely different from reality, and all that for over $160 a night... oh yeah... parking is on the lot... $28 a day.

My stay at the Stanyon Park Hotel was necessary as a family member was an inpatient at at UCSF which is within walking distance. I met my House keeper on my day early check out by random occurrences in the hallway. She was incredibly polite and thoughtful; in asking me specific questions about care needs for my room. I explained I was checking out early so her thoughts were appreciated but not necessary. The rest of the staff seemed to only be there for the purpose of working; not for the needs of customers. All or most of the rooms at the Stanyon Park Hotel face inward upon each other at some point; like a horse shoe. This causes many issues. From sounds that carry ( voices, music, children screaming, personal sounds, phone calls etc.) , the inability to open the window shades for lack of privacy, ( you see directly into one another’s room. So there is a huge feeling of isolation at the very least to confinement. There are no pictures on the walls and this picture is mis leading; it really shows the shear inner Roman Shade partially lifted, as they do not lift all the way, with the view of the building across the way. Nothing more. The windows themselves , though part of the vintage “ charm” were an issue for me personally. As the are sash window that physically moves up and down; they are easy to become unbalanced from side to side as the move up and down. Causing them not to sit all the way to the bottom of the sill; leaving a open air gap. Well; the week I was there; it dropped to 37 degrees! The small baseboard radiator style unit heater takes a significant amount of time to heat the room! ( even at full on!) Speaking of the windows…my bathroom window was opaque with no shade whatsoever! This meant that once darkness fell; no light could be used in the bathroom for any bathroom routine! As everything would be silhouetted in that opaque window for all to see! Same for the morning shower routine! I looked out the ally and could see the other bathroom windows had Roman Shades. Seeing that this was the case; on two separate occasions, I asked the front desk to have this investigated. The morning girl looked at me like I was making a peculiar request to have a window covering in the restroom for privacy! Then she explained that it would most likely not be done for some reason about screws being placed in the walls. I had to explain to her; that shades are in fact, installed in the window itself, and not the wall. So she finally “ got it” and agreed to have the maintenance person drop by the room. In not having heard a report, by the next morning, I asked again. Same thing. This front desk person did not understand what opaque was. By this time; I was getting pretty fed up with these two. So I said; how would you like to shower or go potty with a back light behind you to where everyone can see you? And I added; the rest of the rooms have them and right now I am showering in the dark! She only agreed to pass along my message to maintenance just to appease my request. Suffice it to say. Absolutely nothing was done about my request. Nothing was said to me about this awful and what I would call unacceptable inconvenience. When I was checking out, a full day early, two men were behind the counter. An older woman was trying diligently to find a room for 1 night at the last minute. Do you think they gave her my room? ( with the hotel booked up.) Nope…..even with an excuse of their computers showing blocks of rooms being taken blah blah….they, as human beings, knew I was checking out early, and it was available. Bad Form Dudes! I can Honestly say…Run, Run Far away from this Hotel.

This happens to be the worst hotel we have ever stayed in. From the moment we drove up the parking lot the building structure to the lobby, to the room, the smelled was horrible the bed linens that were old and dated the Cockroaches in the room. Drug needles in the staircase, fighting and yelling at night. You can bet we will never stay here again. Save your money.

#1. Parking: We arrived at Self Parking because Google took us to the wrong entrance. So - no problem...but the underground parking was not clearly marked for people who had never parked there. Please create better signage. #2. Check in was ok, but they never offered us bottled water. Once we got to the room, we found out you have to go all the way back to the front desk. Ugh! #3. Room. The room was great, shower great, pillows and beds great, nice size. Really nice rooms - all good there. #4. BRERA Osteria for dinner was killer. Terrific food. #5. Staff who came to our room, room service and housekeeping to make up the pullout, both people were fantastic. #6. We had booked the AX rate, which comes with a $65 breakfast credit. BUT - this hotel does not allow breakfast before 6am on that rate. You have to wait until 6am to order Room Service, or go to a restaurant. We were driving to LA, so we thought grabbing coffee and croissants at Bouchon Bakery for the road would be fastest. Nope! Got to Bouchon Bakery 10 minutes before 6am opening, but they opened 12 minutes late. People were bailing out of line...so it went a bit faster once open. #7. The hotel only had two people checking guests out - on the Sunday morning after Thanksgiving. Ugh! We got on the road finally at 6:40am. A drag when driving to LA. Two "ughs" are the reason for four stars, and not five. A few other things that we had to wait for which at the rates this hotel charges, there should never be a wait. We would love to give it another shot.

I have no idea why this hotel had such a high rating on google/priceline when I booked it. This hotel is tucked away in a small alley, and I was so lucky the front desk gentlemen was there and helped me checked in when I arrived(Cause I never saw anyone at the front desk again in the days that followed). This hotel feels more like an Airbnb in an apartment building. The room size was decent, and both the bed linens and the bathroom appeared relatively clean. However, there were still sesame seeds left in the microwave from the previous guest. The neighborhood surrounding the hotel is quite dilapidated, and walking back in the evening felt a bit frightening and unsafe. The nearest convenience store to the hotel is about a 7-minute walk away. However, I have to admit that the hotel is indeed very close to Manhattan Island, and you can get there by taking just a single subway line. All in all, if you are an adventurous person and don't require any room service, this hotel is indeed a good choice in terms of both price and location. Otherwise, I would not recommend staying here.

Review rating: 2.0

Location is great for people experiencing New York, staff were helpful, hotel lobby is lovely. Noise wasn’t an issue, room had a hair dryer and an iron and ironing board which was useful. Some aspects of the rooms needed some work - a couple of loose sockets in the room, bottom of the bathroom door peeling away. Aside from this the room was really spacious, cleaned every day and really good value for money. The biggest issue was the elevators. There were 2 available elevators to take us to our floor on the first two days - after this one appeared to break. As a result, there was about a 10+ minute wait every day for the lift, up and down. The lift was crammed with people, and people some days queued outside the lift area waiting. One day we waited so long we had to walk down from the 16th floor, otherwise we wouldn’t have made our reservation. When we did get the lift, it stopped on nearly every floor, sometimes with more people waiting or it would open to no one (likely as people had waited so long, they decided to take the stairs instead). There was no signage to say the second lift had broken and there would be long waits - I feel like this would have been helpful to avoid confusion, and perhaps encouraged people on the lower levels to have taken the stairs where possible. If it wasn’t for the elevator situation, it would’ve been the perfect stay!

Review rating: 4.0

$20 dollar parking for hotel guests is a total scam. They also charge $10 for a shuttle to the airport. Nickel and dime you any chance they can.

Signal: 0.0%

$50 for early check-in!!! Hyatt shouldn’t be resorting to charging for early check-in. Great location! Amazing rooms! If you checkout around noon, be aware that valet parking does get backed up and you could have a 30+ min wait for your car.

Signal: 0.0%

The hotel is located in a part of San Francisco you don't want to be walking around at night. Homeless people lie on the street and against the hotel, some motionless, others screaming after a trip. Several rats roam the courtyard at night. The staff is very friendly and helpful. But that's about it. The rooms are really dated, and the bathroom fixtures are filthy. There was a stage for two parties in the courtyard. We were glad we left on the day of the party. The portable toilets and sinks were ready and waiting for us during the three days we were there. The photos on the website are completely different from reality, and all that for over $160 a night... oh yeah... parking is on the lot... $28 a day.

Signal: 0.0%