Topic

Noise review insights for United States, Hotels

Detailed Noise analysis for United States, Hotels.

This view focuses on Noise signals in United States, Hotels to help you understand what guests mention most.

Use the linked insight articles to check examples, then prioritize one fix your team can execute this week. Noise United States, Hotels

Scope navigation

This topic view focuses on Hotels in United States. Use country-level context first, then move to subdivision and city pages to verify where the pattern is strongest.

Key takeaway

Start with the largest deviation, confirm confidence, then move through the guided journey to execute quickly.

Current scope

United States, Hotels

Largest gap

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Confidence

49,453 reviews analyzed across 2 platforms.

Key Stats

Share of complaint snippets where this topic appears by platform.

This metric tracks topic presence in complaint snippets, not positive versus negative sentiment split.

Balance is praise minus complaint for this topic on the same platform.

Google Maps
Signal balance: +0.1pp

Complaint signal

3.9%

Praise signal

4.0%

Tripadvisor
Signal balance: +4.3pp

Complaint signal

4.5%

Praise signal

8.9%

Context

Coverage

531 insight pages mention Noise in this scope.

Signal strength

Complaint signal is 4.2% across available platforms.

Praise signal is 6.4% across available platforms.

Next step

Use these topic signals to prioritize one operational change, then check fresh reviews to confirm impact.

Compare United States against Hotels peers in other countries to separate local dynamics from global patterns.

Noise patterns usually point to operational choices that directly affect conversion and repeat visits for Hotels.

Comparison

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Top recurring drivers

These are the strongest recurring drivers behind this topic in the current scope.

Google Maps Top complaints
**DO NOT STAY HERE!** You will never get a chance to sleep because of the crazy loud noise! Whether there’s a construction area nearby or an unloading center, heavy equipment is operating all night long, and the noise is so loud that even earplugs don’t help. Our nights were chaotic; I felt extremely frustrated and exhausted, like someone who hadn’t slept in five days. I don’t understand why there’s no information about this on their website or why the staff doesn’t inform you in advance, but we strongly do not recommend this place. Overall, the location is great, and the accommodation is quite nice, but there are no hooks in the bathroom, and we couldn’t find anywhere to hang our towels.
Google Maps Top complaints
*Worst value in NYC* The rooms are small, very loud, and look like they’re from the ‘70’s. The room was $500 per night, see the photos below. The bathroom didn’t include any amenities, just soap. Staff were very friendly but value for the room is shocking, I would never recommend Sohotel.
Google Maps Top complaints
1) CONSTRUCTION NOISE: We were not notified of construction noise ahead of booking. A construction site directly across from the room generated excessively loud noise starting at 7:00 AM. When I reported the issue, staff advised that I would need to upgrade the room for an additional $30 per night to be relocated. 2) DISAPPOINTING FRONT DESK: Service requests were often delayed or forgotten. For example, when I requested a missing hair dryer late at night, it was not delivered until the following morning. 3) FEES FOR STORING LUGGAGE: Charging $2.25 for luggage storage on the day of departure was unexpected, as this service is typically complimentary at most accommodations.
Google Maps Top praises
5 nights at Sonder LIC and very good experience. We paid in advance on their website directly and everything was included with no surprise fees at the end of the stay. The concept is all contactless with an access code to the room. We had a studio with microwave, mini fridge, bathroom, and a very comfortable 140cm bed. In the hotel, there is a very nice rooftop on the 8th floor with a view of Manhattan and the skyline. Quiet neighborhood close to shops and metro, several direct lines to Manhattan, very well served.
Google Maps Top praises
A Gem in SOHO✨ My daughter and I stayed at The Broome for 2 weeks. Normally when away from home this long, its hard to get a good night´s sleep but we never had problems, we were well rested, the bed was so comfortable! Our room was very clean and quiet. The location is excellent, close to plenty of good restaurants and shops. Loved the quality of the breakfast. I especially liked their courtyard, its very charming! It was a nice space to relax whenever a break from the chaos of the city is needed. The staff were very professional. Thank you Michael, Jordan and Flo for all your help and kindness!! I highly recommend!
Google Maps Top praises
A Warm Welcome to the USA at Hotel Fiona! As a first-time visitor to the United States, We couldn't have asked for a better introduction than our stay at Hotel Fiona in San Francisco. From the moment we arrived, we felt truly welcomed – and a big part of that was thanks to Erika, our wonderful host. Erika went above and beyond to make sure we felt comfortable, safe, and informed. She was incredibly friendly and helpful, taking time to answer my questions about the area, give local tips, and recommend nearby restaurants and attractions that weren’t just tourist traps. Her kindness really set the tone for the whole trip. The hotel itself is charming, clean, and well-located – close enough to walk to many key spots in the city, but still in a peaceful neighborhood. Room was cozy, well-kept, and had everything we needed. I especially appreciated the thoughtful touches like great coffee and tea in the morning and the quiet, restful atmosphere after a day of sightseeing. As someone experiencing the USA for the first time, I felt genuinely cared for here. Hotel Fiona, and Erika in particular, helped make my trip memorable in the best possible way. Highly recommend to anyone visiting San Francisco – especially if it's your first time in the States!
Tripadvisor Top complaints
My stay at the Stanyon Park Hotel was necessary as a family member was an inpatient at at UCSF which is within walking distance. I met my House keeper on my day early check out by random occurrences in the hallway. She was incredibly polite and thoughtful; in asking me specific questions about care needs for my room. I explained I was checking out early so her thoughts were appreciated but not necessary. The rest of the staff seemed to only be there for the purpose of working; not for the needs of customers. All or most of the rooms at the Stanyon Park Hotel face inward upon each other at some point; like a horse shoe. This causes many issues. From sounds that carry ( voices, music, children screaming, personal sounds, phone calls etc.) , the inability to open the window shades for lack of privacy, ( you see directly into one another’s room. So there is a huge feeling of isolation at the very least to confinement. There are no pictures on the walls and this picture is mis leading; it really shows the shear inner Roman Shade partially lifted, as they do not lift all the way, with the view of the building across the way. Nothing more. The windows themselves , though part of the vintage “ charm” were an issue for me personally. As the are sash window that physically moves up and down; they are easy to become unbalanced from side to side as the move up and down. Causing them not to sit all the way to the bottom of the sill; leaving a open air gap. Well; the week I was there; it dropped to 37 degrees! The small baseboard radiator style unit heater takes a significant amount of time to heat the room! ( even at full on!) Speaking of the windows…my bathroom window was opaque with no shade whatsoever! This meant that once darkness fell; no light could be used in the bathroom for any bathroom routine! As everything would be silhouetted in that opaque window for all to see! Same for the morning shower routine! I looked out the ally and could see the other bathroom windows had Roman Shades. Seeing that this was the case; on two separate occasions, I asked the front desk to have this investigated. The morning girl looked at me like I was making a peculiar request to have a window covering in the restroom for privacy! Then she explained that it would most likely not be done for some reason about screws being placed in the walls. I had to explain to her; that shades are in fact, installed in the window itself, and not the wall. So she finally “ got it” and agreed to have the maintenance person drop by the room. In not having heard a report, by the next morning, I asked again. Same thing. This front desk person did not understand what opaque was. By this time; I was getting pretty fed up with these two. So I said; how would you like to shower or go potty with a back light behind you to where everyone can see you? And I added; the rest of the rooms have them and right now I am showering in the dark! She only agreed to pass along my message to maintenance just to appease my request. Suffice it to say. Absolutely nothing was done about my request. Nothing was said to me about this awful and what I would call unacceptable inconvenience. When I was checking out, a full day early, two men were behind the counter. An older woman was trying diligently to find a room for 1 night at the last minute. Do you think they gave her my room? ( with the hotel booked up.) Nope…..even with an excuse of their computers showing blocks of rooms being taken blah blah….they, as human beings, knew I was checking out early, and it was available. Bad Form Dudes! I can Honestly say…Run, Run Far away from this Hotel.
Tripadvisor Top complaints
Clean if smallish rooms. Front desk Millennials clueless. A bit noisy at night. Great location though! One block from Union Square. Not a bad base for exploring The City. Good online rates. Walking around town is very nice but steep! Built in 1909. Nicely renovated. Thanks
Tripadvisor Top complaints
"mini bar" was missing a milky way when i arrived; despite my having immediately alerted hotel staff upon my discovery of said missing milky way, I nevertheless discovered a $3.25 charge tacked sneakily onto my bill! room wasn't clean enough, the duvet needed to be removed from service because of staining; nothing impressive here except for the photographer's ability to make dingy and lower than expected ceiling feel bright and airy! . when i checked in (for a single night stay), i requested a late checkout. the hotel obliged, although i don't understand why the guest after me in the queue was told 1230 while i was told 12 was the latest possible time available. besides this, the staff were all quite friendly and down to earth. i had an incredibly disappointing experience with the hotel manager. Under-confident as the leader of a workplace, the manager here claims their authority over others by putting them down. He was immature, disrespectful, expressed a contempt for guests as burdens, and called me names while attempting to save face while reversing a surcharge on my bill despite his initial insistence that he would not. Onlooking staff remained courteous but quiet, not wanting to get dragged into the manager's fit of frustration. I made a valid request, was right to have done so, and was met with the manager's attempt to steamroll me while making false/unfounded claims regarding my moral fibre. The hotel didn't need 3 people working, anyhow. I would fire the manager and promote the girl who checked me, since she demonstrated good understanding of hotel operations and intuitive understanding of guest requests. If you are looking for a bed and a shower and single serve pumpkin pie flavor coffeemate creamers and you want a cheap room with bad natural light, then this is your place! tldr; half star for the decent cable channel selection (which includes SHOWTIME~!) gets rounded up to one star.
Tripadvisor Top praises
Our room was quiet and the hotel is in a pleasant area off the main Strip. The grounds & property were well-maintained and the staff very friendly & helpful. The daily complimentary breakfast led by Marjore set a nice vibe for each day of our stay. Bueno!
Tripadvisor Top praises
Very happy with my stay - clean and tidy. Just the right size. Very well located. (Especially for hire cars). Not noisy. Reasonably priced. Has a bar. No food facilities but restaurants abound. Good for moscone centre if you’re at a conference
Tripadvisor Top praises
"We rarely get people from California here," said our concierge. Indeed, most of the guests here were from foreign lands: Germany, France, Russia, Japan. It's a hipster hotel, definitely. The staircase is off-kilter (we were on the fourth floor) and the elevator features a cage. If you take a south-facing room, expect the garbage truck in the alley at 4;30 a.m. Also: remote parking comes in at $30 per day. Still, the venue was prepared with care and a sense of daring. The place is cheap and fun and in the center of the action. We loved the raisin bread in the morning. The staff is top notch. We loved the live music in the bar at night. Stay here expecting an experience that is clean and supported but not usual!

Representative review quotes

Representative review excerpts add operational context to the topic signals.

Google Maps Complaint quote
For the price you pay this place is amazing. The beds are very comfortable. The location is fantastic. You can walk to a lot of major sites to see like time square, Central Park and broadway shows and transportation is nearby easy to get to, there are tons of places for eating all hours of the night. The only downfall we had was we could hear the traffic outside our window (9th floor) all hours of the night and the AC/heater fan was very loud and the walls are very thin where we could hear our neighbors on either side. We’re heavy sleepers and was exhausted both nights so it didn’t really bother our sleep before a light sleeper that might be an issue.

Review rating: 5.0

Google Maps Praise quote
I like this hotel clean Big tv Lobby is really beautiful It was quiet i was able to sleep Checkout time is good man

Review rating: 5.0

Tripadvisor Complaint quote
The hotel was fine, but they gave me a room with an impressive noise from an engine and I could not sleep, they changed it for a disastrous one. Dirty and the curtain broken. I didn't like it at all.

Review rating: 3.0

Tripadvisor Praise quote
This hotel & all of their staff are absolutely amazing, helpful & fun!! The service is impeccable & they were so very helpful during our time there to complete the TD Ameritrade Bike the Boroughs 2026 Tour. The rooms are very clean & pretty spacious for NYC. The housekeeping was excellent & when we ran low on something - it was easy to be quickly restocked. This is a very quiet location & near to many key points in NYC. I will 100% stay here again.

Review rating: 5.0

Evidence from source analysis

These snippets come from aggregated analysis text and highlight recurring language tied to this topic.

Google Maps Complaint signal
**DO NOT STAY HERE!** You will never get a chance to sleep because of the crazy loud noise! Whether there’s a construction area nearby or an unloading center, heavy equipment is operating all night long, and the noise is so loud that even earplugs don’t help. Our nights were chaotic; I felt extremely frustrated and exhausted, like someone who hadn’t slept in five days. I don’t understand why there’s no information about this on their website or why the staff doesn’t inform you in advance, but we strongly do not recommend this place. Overall, the location is great, and the accommodation is quite nice, but there are no hooks in the bathroom, and we couldn’t find anywhere to hang our towels.

Signal: 0.0%

Google Maps Complaint signal
*Worst value in NYC* The rooms are small, very loud, and look like they’re from the ‘70’s. The room was $500 per night, see the photos below. The bathroom didn’t include any amenities, just soap. Staff were very friendly but value for the room is shocking, I would never recommend Sohotel.

Signal: 0.0%

Google Maps Complaint signal
1) CONSTRUCTION NOISE: We were not notified of construction noise ahead of booking. A construction site directly across from the room generated excessively loud noise starting at 7:00 AM. When I reported the issue, staff advised that I would need to upgrade the room for an additional $30 per night to be relocated. 2) DISAPPOINTING FRONT DESK: Service requests were often delayed or forgotten. For example, when I requested a missing hair dryer late at night, it was not delivered until the following morning. 3) FEES FOR STORING LUGGAGE: Charging $2.25 for luggage storage on the day of departure was unexpected, as this service is typically complimentary at most accommodations.

Signal: 0.0%

Google Maps Praise signal
5 nights at Sonder LIC and very good experience. We paid in advance on their website directly and everything was included with no surprise fees at the end of the stay. The concept is all contactless with an access code to the room. We had a studio with microwave, mini fridge, bathroom, and a very comfortable 140cm bed. In the hotel, there is a very nice rooftop on the 8th floor with a view of Manhattan and the skyline. Quiet neighborhood close to shops and metro, several direct lines to Manhattan, very well served.

Signal: 0.0%

Google Maps Praise signal
A Gem in SOHO✨ My daughter and I stayed at The Broome for 2 weeks. Normally when away from home this long, its hard to get a good night´s sleep but we never had problems, we were well rested, the bed was so comfortable! Our room was very clean and quiet. The location is excellent, close to plenty of good restaurants and shops. Loved the quality of the breakfast. I especially liked their courtyard, its very charming! It was a nice space to relax whenever a break from the chaos of the city is needed. The staff were very professional. Thank you Michael, Jordan and Flo for all your help and kindness!! I highly recommend!

Signal: 0.0%

Google Maps Praise signal
A Warm Welcome to the USA at Hotel Fiona! As a first-time visitor to the United States, We couldn't have asked for a better introduction than our stay at Hotel Fiona in San Francisco. From the moment we arrived, we felt truly welcomed – and a big part of that was thanks to Erika, our wonderful host. Erika went above and beyond to make sure we felt comfortable, safe, and informed. She was incredibly friendly and helpful, taking time to answer my questions about the area, give local tips, and recommend nearby restaurants and attractions that weren’t just tourist traps. Her kindness really set the tone for the whole trip. The hotel itself is charming, clean, and well-located – close enough to walk to many key spots in the city, but still in a peaceful neighborhood. Room was cozy, well-kept, and had everything we needed. I especially appreciated the thoughtful touches like great coffee and tea in the morning and the quiet, restful atmosphere after a day of sightseeing. As someone experiencing the USA for the first time, I felt genuinely cared for here. Hotel Fiona, and Erika in particular, helped make my trip memorable in the best possible way. Highly recommend to anyone visiting San Francisco – especially if it's your first time in the States!

Signal: 0.0%

Quality and confidence

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Reviews analyzed

49,453

Collected reviews: 3,684,719 · Analysis coverage: 1.3%

Platforms covered

2

Last update

May 25, 2026

Guided journey

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Role-based actions

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Business owner

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Operations manager

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Marketing lead

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Why this differs from generic dashboards

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Cross-platform discipline

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Validation workflow

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FAQ

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About this analysis

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Role
Review intelligence editorial team
Last updated
May 25, 2026
Market scope
United States, Hotels
Review texts analyzed
49,453
Platforms included
2

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