Tripadvisor
Complaint signal is 3.5%.
Praise signal is 16.3%.
Baseline signal is 3.9%.
Delta vs baseline is -0.4 points.
Topic
What reviews say about cleanliness in New York, United States
Cleanliness appears in 3.1% of analyzed complaint excerpts in this market.
Google Maps is below the baseline by 0.7 percentage points.
- Confidence
- 94,395
- Reviews analyzed
- Last update
- August 25, 2026
- 2 platforms in the sample
At a glance
Share of complaint snippets where this topic appears by platform.
This metric tracks topic presence in complaint snippets, not positive versus negative sentiment split.
Balance is praise minus complaint for this topic on the same platform.
Tripadvisor
Signal balance: +12.9pp
Complaint signal
3.5%
Praise signal
16.3%
Google Maps
Signal balance: +5.9pp
Complaint signal
2.8%
Praise signal
8.8%
How this market compares
Compare this country-level view with global cross-category patterns.
Largest gap:
Google Maps is below baseline by 0.7 points.
Tripadvisor
Global baseline
3.9%
Google Maps
Global baseline
3.5%
Platform-by-platform signal
Compare complaint and praise mentions by source, including the available baseline.
Google Maps
Complaint signal is 2.8%.
Praise signal is 8.8%.
Baseline signal is 3.5%.
Delta vs baseline is -0.7 points.
Largest difference from baseline
This is the largest measured difference between the current market and its available baseline.
Google Maps
0.7pp belowCurrent signal is below baseline by 0.7 points (current 2.8%, baseline 3.5%).
Tripadvisor
0.4pp belowCurrent signal is below baseline by 0.4 points (current 3.5%, baseline 3.9%).
What reviewers keep mentioning
These themes appear most often in the analyzed excerpts for this market.
Tripadvisor
Top complaints
Dirty
Tripadvisor
Top complaints
Dirty.
Tripadvisor
Top complaints
$12.95 for dirty bagel and lox.
Tripadvisor
Top praises
Clean.
Tripadvisor
Top praises
Very clean.
Tripadvisor
Top praises
The room was clean.
Google Maps
Top complaints
The room was not clean.
Google Maps
Top complaints
$9 for a iced dirty chai with oat milk that tasted sooo awful.
Google Maps
Top complaints
2 dirty martinis were $50 without tip.
Google Maps
Top praises
Clean rooms.
Google Maps
Top praises
Clean.
Google Maps
Top praises
Very clean.
Representative review quotes
These excerpts show the review language behind the measured signal.
Tripadvisor
Complaint quote
Requests for room cleaning were frequently delayed well beyond a reasonable wait.
Review rating: 3.0
Tripadvisor
Praise quote
Clean, comfortable rooms.
Review rating: 5.0
Google Maps
Complaint quote
Very unprofessional and bad service,not clean at all.
Review rating: 1.0
Google Maps
Praise quote
The restaurant was clean and the atmosphere was pleasant.
Review rating: 5.0
What the signal means
Coverage
1003 insight listings mention Cleanliness in this scope.
Signal strength
Complaint signal is 3.1% across available platforms.
Praise signal is 12.5% across available platforms.
Next step
Pick one issue worth checking, then use recent reviews to see whether the pattern is still present.
This country view combines every indexed category with evidence for this topic in United States. Use it as a broad baseline, then open a category view before applying the pattern to a particular kind of business. Differences in complaint rate, praise rate, source mix, and excerpts show where a narrower check may be more useful.
Use the Cleanliness signal to decide where to look, then check it against recent feedback from your own local businesses.
Evidence behind this topic
- Cleanliness groups review language such as clean, cleanliness, dirty, hygiene, pests, and sanitary, so the signal stays tied to concrete guest wording rather than a generic score.
- New York, United States uses 94395 analyzed reviews across 2 platforms, 10 locality records, and 1003 supporting insight listings for Cleanliness.
- Tripadvisor has the strongest complaint signal for Cleanliness at 3.5%, compared with a measured average of 3.1% across platforms.
- Tripadvisor has the strongest praise signal for Cleanliness at 16.3%, compared with a measured average of 12.5% across platforms.
How reliable is this signal?
Check how much evidence is available and when it was last updated before relying on the finding.
Reviews analyzed
94,395
Platforms covered
2
Last update
August 25, 2026
Reports behind this finding
Open the source reports behind this topic to check the platform metrics and surrounding analysis.
Google Maps
HotelsWhat Google Maps reviews show about wifi at New York hotels
Wifi appears in the Google Maps review sample for New York hotels. For operators, the useful question is whether recent reviews for their own business show the same pattern; the market sample cannot diagnose one venue or explain a cause.
New York · July 31, 2026
Read Full Insight
TripAdvisor
HotelsWhat TripAdvisor reviews show about wait time at New York hotels
Wait time appears in the TripAdvisor review sample for New York hotels. For operators, the useful question is whether recent reviews for their own business show the same pattern; the market sample cannot diagnose one venue or explain a cause.
New York · July 31, 2026
Read Full Insight
Google Maps
RestaurantsWhat Google Maps reviews show about cleanliness at New York restaurants
Cleanliness appears in the Google Maps review sample for New York restaurants. For operators, the useful question is whether recent reviews for their own business show the same pattern; the market sample cannot diagnose one venue or explain a cause.
New York · July 31, 2026
Read Full Insight
TripAdvisor
RestaurantsWhat TripAdvisor reviews show about noise at New York restaurants
Noise appears in the TripAdvisor review sample for New York restaurants. For operators, the useful question is whether recent reviews for their own business show the same pattern; the market sample cannot diagnose one venue or explain a cause.
New York · July 31, 2026
Read Full Insight
Google Maps
RestaurantsWhat Google Maps reviews show about cleanliness at Buffalo restaurants
Cleanliness appears in the Google Maps review sample for Buffalo restaurants. For operators, the useful question is whether recent reviews for their own business show the same pattern; the market sample cannot diagnose one venue or explain a cause.
Buffalo · July 30, 2026
Read Full Insight
TripAdvisor
RestaurantsWhat TripAdvisor reviews show about noise at Buffalo restaurants
Noise appears in the TripAdvisor review sample for Buffalo restaurants. For operators, the useful question is whether recent reviews for their own business show the same pattern; the market sample cannot diagnose one venue or explain a cause.
Buffalo · July 30, 2026
Read Full Insight
Google Maps
CafesWhat Google Maps reviews show about noise at New York cafes
Noise appears in the Google Maps review sample for New York cafes. For operators, the useful question is whether recent reviews for their own business show the same pattern; the market sample cannot diagnose one venue or explain a cause.
New York · June 21, 2026
Read Full Insight
TripAdvisor
CafesWhat TripAdvisor reviews show about value at New York cafes
Value appears in the TripAdvisor review sample for New York cafes. For operators, the useful question is whether recent reviews for their own business show the same pattern; the market sample cannot diagnose one venue or explain a cause.
New York · June 21, 2026
Read Full Insight
Keep exploring
Compare this finding with another topic or a broader market.
Compare another market
This page combines several categories in United States. Choose a category for a more precise comparison.
Look at a narrower market
See how Cleanliness changes across a more specific category or region.
Other themes in this market
Compare other themes in New York, United States to see whether this finding stands alone or belongs to a wider pattern.
Where to go next
Compare the broader market or return to the topic library.