Location review insights for New York, United States

A very big warning against the Da Vinci Hotel, which will be quite difficult to find as their quite dirty old front is somewhat hidden in the quite dirty street they're located in, and doesn’t reflect their prices. In general, the hotel is nothing like on the website - while looking like a fancy boutique hotel on the official pictures, the lobby is quite shabby and there’s a strong odour of the quite distinct rat- and cockroach repellent which is being used in old buildings in New York. As the hotel has a restaurant in the basement and is old and unmaintained, the pests come up to the rooms and there was a quite large cockroach in my room. My room was their most expensive category and the TV, which I had paid a lot of money to be able to relax in front of, did not work. The hotel staff and management were quite arrogant about it, just said the maintenance person was “out of town” all day and evening - and maybe the next day too. A Wednesday in Times Square? Booking.com did what they could to get my money back from the management but didn’t succeed and instead gave me a voucher. There’s in particular one receptionist who's quite nasty, will speak your first name in a condescending way etc. Both receptionists were shockingly dishonest. Also, please note that unless you buy the most expensive category, which is often more expensive than the last-minute deals at the nearby Hilton and Marriott hotels, your room will face back walls and noisy restaurant fans, not a very charming situation. This review will go back on top of Google a couple of times a month to warn other travellers as I know how much most people look forward to their sometimes once-in-a-lifetime New York trip. Furthermore, many people don’t like to leave negative feedback or forget to leave it and just stay away. Do yourself a favour and choose any other hotel in the area. Da Vinci Hotel clearly does not deserve to be in business and probably won't be for very much longer. Give yourself a better New York experience than described in the above - You deserve it.

"Absolutely loved my experience here! The coffee was amazing, and the atmosphere was so welcoming and calm. I had a delicious vanilla latte that hit the spot. Plus, the place was super clean and tidy. I can’t wait to come back the next time I’m nearby!"

11 AM Saturday morning: 1. Sorry, no more croissants... 2. Sorry, no more egg salad rolls.. 3. Sorry, no more tuna salad rolls.. Excuse me, are you pretending to be a successful bakery in a busy neighborhood or what?...

As locals, we love to support local businesses and find gems in the neighborhood. Unfortunately, Printemps hugely misses the mark. We had a party of 4 for a 5:30 PM booking, but there was no table available. We were asked to wait, which was no issue, until around 20 minutes passed, and our party was forgotten. Upon returning to the host stand, the new host was unaware of the situation, and we were then sat as if this was an absolutely acceptable occurrence. After being sat, it took quite some time for a server to approach our table for orders, and then it was as if our table was completely forgotten the rest of the evening. After plates had been cleared and our party was sitting for an extended period of time, we had to ask for the check - of which left our table with two cards and returned with one. Upon letting the staff know, the card was found, and albeit apologetic, we were informed this happens often due to the check holder design. Concerning, to say the very least. The food and drink were great, but for the prices and appearance that Printemps sets forth, the experience was entirely unacceptable. We will not be coming back any time soon and will be advising our friends of this unfortunate experience to hopefully save them from the same.

Review rating: 2.0

We thought this tour would maximize our short transfer window in BA on our way to Patagonia. Wrong! We asked for an airport pickup a month ahead…no response…asked a week ahead…no response…asked 2 days before and requested a response by noon the next day or we would cancel within 24 hours for full refund. They confirmed 20 minutes before the cancel window. As we were literally going thru customs at that time, I quickly looked and didn’t see the time, which was 3 hours after we landed. They quoted a pickup charge that was 3x the cost of an Uber so you can see how I would assume they would “follow the flight” like all other airport pickup services we have booked. Apparently they go by the fixed drop down, which doesn’t offer options from 12-2. I tried reaching them via TripAdvisor messaging, what’s app messaging (which is AI false cheerfulness who said “they can’t provide hours or number where I can talk to a live person.”) They don’t care about customer service; horrible communications; unless you can commit to a fixed location at a fixed time, don’t book.

Review rating: 1.0

A very big warning against the Da Vinci Hotel, which will be quite difficult to find as their quite dirty old front is somewhat hidden in the quite dirty street they're located in, and doesn’t reflect their prices. In general, the hotel is nothing like on the website - while looking like a fancy boutique hotel on the official pictures, the lobby is quite shabby and there’s a strong odour of the quite distinct rat- and cockroach repellent which is being used in old buildings in New York. As the hotel has a restaurant in the basement and is old and unmaintained, the pests come up to the rooms and there was a quite large cockroach in my room. My room was their most expensive category and the TV, which I had paid a lot of money to be able to relax in front of, did not work. The hotel staff and management were quite arrogant about it, just said the maintenance person was “out of town” all day and evening - and maybe the next day too. A Wednesday in Times Square? Booking.com did what they could to get my money back from the management but didn’t succeed and instead gave me a voucher. There’s in particular one receptionist who's quite nasty, will speak your first name in a condescending way etc. Both receptionists were shockingly dishonest. Also, please note that unless you buy the most expensive category, which is often more expensive than the last-minute deals at the nearby Hilton and Marriott hotels, your room will face back walls and noisy restaurant fans, not a very charming situation. This review will go back on top of Google a couple of times a month to warn other travellers as I know how much most people look forward to their sometimes once-in-a-lifetime New York trip. Furthermore, many people don’t like to leave negative feedback or forget to leave it and just stay away. Do yourself a favour and choose any other hotel in the area. Da Vinci Hotel clearly does not deserve to be in business and probably won't be for very much longer. Give yourself a better New York experience than described in the above - You deserve it.

Signal: 0.0%

"Absolutely loved my experience here! The coffee was amazing, and the atmosphere was so welcoming and calm. I had a delicious vanilla latte that hit the spot. Plus, the place was super clean and tidy. I can’t wait to come back the next time I’m nearby!"

Signal: 0.0%

11 AM Saturday morning: 1. Sorry, no more croissants... 2. Sorry, no more egg salad rolls.. 3. Sorry, no more tuna salad rolls.. Excuse me, are you pretending to be a successful bakery in a busy neighborhood or what?...

Signal: 0.0%