Location review insights for United States

$110 VALET! Hidden Charges!! Plus Service Charges! Unless you have to stay at this location, this valet service is really expensive. You do not find out until you check out. $110 daily. At no time did the valet disclose the cost of the charges

$180 of cold food, not again Panera Ordered catering for our office for delivery between 11:30-11:45. After it had not arrived by 12:30 I called to locate the delivery. I had to call 6 times before someone answered the phone to help. Was told they are waiting on a driver to deliver the order. Now that our food had been made and sitting for 10 min already, I was told that they would call me when the driver left. They did not call, and the order arrived at 1 and was cold and some items were incorrect.

$200 for 5 people & everyone was disappointed! Came here to meet family & were blown away by the view! Service was great but the table needed wiping down & we waited, despite a reservation and plenty of open tables. It looked like there were plenty of waitstaff. Valet parking was twelve dollars with no other option but that. Ordered $28 chicken breast, $14 garlic noodles, & $20 shrimp, among other things. The chicken was tough & dry, the noodles were spicy (which was not indicated on the menu), and there were only 4 shrimp on the plate. Flat water was free but sparkling was ten bucks! Diet Coke was five for a glass. Everyone left still very hungry and we ate when we got back to the room. For that kind of money I expect to be taking home a doggie bag and raving over the taste, amount, and presentation. Unimpressed and would not recommend.

"Absolutely loved my experience here! The coffee was amazing, and the atmosphere was so welcoming and calm. I had a delicious vanilla latte that hit the spot. Plus, the place was super clean and tidy. I can’t wait to come back the next time I’m nearby!"

$35 for tiny pieces of oxtail. lol never again. At some point you’ll have fooled everyone in the Orlando area and you’ll go out of business.

We thought this tour would maximize our short transfer window in BA on our way to Patagonia. Wrong! We asked for an airport pickup a month ahead…no response…asked a week ahead…no response…asked 2 days before and requested a response by noon the next day or we would cancel within 24 hours for full refund. They confirmed 20 minutes before the cancel window. As we were literally going thru customs at that time, I quickly looked and didn’t see the time, which was 3 hours after we landed. They quoted a pickup charge that was 3x the cost of an Uber so you can see how I would assume they would “follow the flight” like all other airport pickup services we have booked. Apparently they go by the fixed drop down, which doesn’t offer options from 12-2. I tried reaching them via TripAdvisor messaging, what’s app messaging (which is AI false cheerfulness who said “they can’t provide hours or number where I can talk to a live person.”) They don’t care about customer service; horrible communications; unless you can commit to a fixed location at a fixed time, don’t book.

Review rating: 1.0

This place is horrible the bartender was so rude he couldn’t hear me and I was loosing my voice so I couldn’t yell so I text on my phone and then I couldn’t hear his response so he screamed at me I was completely sober and the people around me all looked at me like ready for me to go off but as mentioned I was sober and just walked in with my friends so I let it slide. (The drink was also horrible) Then going to the bathroom I went to knock on a door bc I was waiting a long time and the bouncer pushed me again I was sober it wasn’t an aggressive knock. He also grab my friend when she went to look at her self in the mirror. He was so rude and nasty this place sucks!!!! Do not go they don’t deserve your money it’s right and boring I. There anyway only went bc it was open later and up the block from my friends house.

Review rating: 1.0

$110 VALET! Hidden Charges!! Plus Service Charges! Unless you have to stay at this location, this valet service is really expensive. You do not find out until you check out. $110 daily. At no time did the valet disclose the cost of the charges

Signal: 0.0%

$180 of cold food, not again Panera Ordered catering for our office for delivery between 11:30-11:45. After it had not arrived by 12:30 I called to locate the delivery. I had to call 6 times before someone answered the phone to help. Was told they are waiting on a driver to deliver the order. Now that our food had been made and sitting for 10 min already, I was told that they would call me when the driver left. They did not call, and the order arrived at 1 and was cold and some items were incorrect.

Signal: 0.0%

$200 for 5 people & everyone was disappointed! Came here to meet family & were blown away by the view! Service was great but the table needed wiping down & we waited, despite a reservation and plenty of open tables. It looked like there were plenty of waitstaff. Valet parking was twelve dollars with no other option but that. Ordered $28 chicken breast, $14 garlic noodles, & $20 shrimp, among other things. The chicken was tough & dry, the noodles were spicy (which was not indicated on the menu), and there were only 4 shrimp on the plate. Flat water was free but sparkling was ten bucks! Diet Coke was five for a glass. Everyone left still very hungry and we ate when we got back to the room. For that kind of money I expect to be taking home a doggie bag and raving over the taste, amount, and presentation. Unimpressed and would not recommend.

Signal: 0.0%